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ORDER AND SHIPMENT TRACKING
Order status
You can
check on the status of your order at any time--even
seconds after you've placed it!
Click the "Your
Account" link on any page. You'll be asked to
choose between the secure and standard servers. In
most cases, it's fine to use the standard server. If
you're changing your password, you can choose the
secure server for extra security.
Next you'll enter your
e-mail address and your password. Then you can click
on the button to proceed to the Account Maintenance
page. From the Account Maintenance page, you can:
- View the status
of your orders and obtain package tracking
numbers
- See which
notification services you're subscribed to
- Notify us of a
change to your e-mail address
- Change your
password
Shipment
Tracking
- Airborne Express (800) 247-2676
Generally, Airborne Express packages can only
be tracked for two weeks after they are
shipped. After two weeks, the
proof-of-delivery information is archived; a
facsimile copy can be requested by calling
1-800-AIR-BORN.
- DHL Worldwide Express (800) 225-5345
Please note that this service is not
available for WorldMail shipments--DHL
Worldwide Express is our only method of
international shipping that allows package
tracking. (DHL WorldMail shipments are
delivered by air mail to the destination
country/continent and are then handled by the
local postal system.)
- UPS (800) 742-5877
Amazon.com uses UPS GroundTrac labels. Ground
shipments with GroundTrac labels receive an
origin, destination, and delivery scan. You
can track your in-transit package, by
entering your tracking number in Package Tracking. Delivery scan
information is available within minutes after
delivery.
- Purolator (888) SHIP-123
Purolator Ground and Air shipments are
delivered to your door. You can track your
in-transit package by entering your number in
Package Tracking. You will find the tracking
number for your package in the confirmation
e-mail for your shipment.
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